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«Privacy Policy Return Policy»
Elite Appliance Shipping Policy
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Our Shipping Commitment
Shipping Times
Free Delivery On All Orders Over $999
White Glove Delivery (Additional Charges Apply)
Important Freight Shipping Policies & Exceptions
UPS Ground Shipments - Small Non-Breakable Items
Free Dallas-Forth Worth Delivery (within 75mi of showroom)
Local Pickup
White-Glove Delivery & Installation


Our Shipping Commitment
 

Elite Appliance is committed to shipping your purchase as quickly as possible. Items ship via UPS Ground or motor freight carrier depending on size and weight. All shipping policies apply exclusively to the Lower-48 United States. Contact us for shipping quotes to addresses outside the Lower-48 United States. Please carefully read all shipping details below.

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Shipping Times
 

In-stock items are shipped within 3 business days of completed payment. Payment holds can delay shipping until funds are released to Elite Appliance. Special-order/backordered items may have extended lead times before shipment. Contact us to verify if an item is in stock. Notification before purchase is required for express or delayed shipping, and additional shipping or storage charges may apply.

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Free Delivery On All Orders Over $999
 
  • Orders over $999 qualify for free delivery to customer's curbside. Customer is responsible for moving purchases from delivery location into home.
  • Desired delivery location must be easily accessible.
  • Does not include moving the product into the home.
  • Does not include unboxing or installation.

Orders must total $999 before tax and shipping charges to qualify for free delivery. Orders under $999 that cannot be shipped via UPS will be subject to a single $100 freight fee.

This policy only applies to sales purchased online. If purchased over the phone or in our showroom, please ask your salesperson for policy details.

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White Glove Delivery (Additional Charges Apply)
 
  • Includes delivery into an inside room of customer's choice and unboxing/removal of packaging materials.
  • Desired delivery location must be easily accessible.
  • Does not include installation.
  • Includes a maximum of 5 steps to reach the room of choice.

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Important Freight Shipping Policies & Exceptions
 
  • Customers are responsible for providing an accurate phone number during checkout for the motor freight company to contact them. Deliveries will be delayed if a customer cannot be reached.
  • Remote locations and/or addresses with limited access require special arrangements with the freight company, and could incur additional delivery charges.
  • We recommend that you arrange for qualified professionals to install your appliances at the time of delivery.
  • Freight shipments are packaged and palletized by Elite Appliance for safe delivery. Upon receipt, please immediately review the shipping packet affixed to the delivery. Customers should examine all deliveries upon arrival for signs of freight damage or mishandling by the freight company. Any visible freight damage should be documented with the freight driver, and you should call us before the driver leaves.
  • Extreme weather may delay freight shipments.

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UPS Ground Shipments - Small Non-Breakable Items
 

Items suitable for UPS Ground will be delivered directly to your shipping address and will be subject to UPS shipping charges (unless order totals over $999 before tax & shipping charges, or if the product is included in a temporary shipping promotion). Smaller items purchased alongside major appliances may be combined with a larger freight shipment. Tracking numbers are delivered via e-mail when an item ships. If expedited shipment or "signature required" shipping is desired, contact us before purchase for details.

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Free Dallas-Forth Worth Delivery (within 75mi of showroom)
 
  • A wide selection of our inventory may qualify for Free DFW Delivery. Option shown during checkout, if available.
  • Free delivery to curbside or garage. Customer is responsible for moving purchases from delivery location into home.
  • Desired delivery location must be easily accesible.
  • Does not include moving the product into the home.
  • Does not include unboxing or installation.
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Local Pick-up
 

Any item can be picked up at our warehouse in Dallas, Texas by appointment. Contact us before purchase for details.

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White-Glove Delivery & Installation
 

White Glove delivery and installation is available in the Dallas / Ft. Worth Metroplex area only. Installation is performed by Elite Appliance or a third-party installer recommended by Elite Appliance. Contact us for details and rates.

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