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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 214-306-6900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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We needed a washer and dryer for our new home while relocating to Texas from the west coast. Looking around many stores and online, we could not locate any units available for immediate delivery. When we called Jeremy Cash at Elite Appliance, he took the extra time to walk us through the available models, found both units for us, and helped us get them delivered and installed in three weeks. We were delighted with the service Jeremy and Elite Appliance offered us. Great company and great people.

Google Icon Leo Genyuk 10/2/2021

Getting to meet folks like you is one of the many reasons we love coming to work every day.
- Jeremy

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Staff are pleasant, friendly and helpful to assist picking the best option for your appliance situation and needs. Excellent selection of displays for the name brands they carry. The store has beautiful inspirational displays to walk through from kitchen to laundry. Worth a visit if your needing knowledgeable staff to help choose options for difficult built-in kitchen appliances.

Google Icon Julie Fallwell 12/9/2021

Thank you Julie Fallwell!
- Jeremy

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By far the best experience ! From the get go of us contacting Elite Appliance to see if the stove was in stock to delivery. We had to order before there would be a huge delay in the next shipment. We needed it for our house. Elite Appliance helped every step of the way and even held onto the stove for us until we were ready. Thank you so much to Cody and team for the seamless process from purchasing and delivery. The stove is beautiful!!!

Google Icon My Nguyen 2/21/2022

Thanks! We hope to see you again soon!
- Corey

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We remodeled our kitchen 7 years ago and chose our appliances from this wonderful company . All the “choosing” was done online as we are out of state.Loved, loved everything we chose and everything was delivered in impeccable condition! Their amazing customer service continues, as this morning I received a call back for help on reordering a glass shelf I broke! I am so impressed and so grateful!!!Thank you so very much!

Google Icon Tina Elsea 4/7/2022

Thank you for choosing to shop with us.
- Kyle

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So happy with the customer service at Elite Appliance. Specifically Bethani Blair who was so helpful with a very complicated warranty issue. She went above and beyond to make sure we received our replacements even when Frigidaire made it almost impossible to navigate their processes. We will definitely use Elite for all of our appliance needs!

Yelp Icon Zoi T. 5/19/2022

Thank you Zoi T.!
- Bethani

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I've ordered product/appliances on line quite a bit so  I have experienced customer service from downright horrible to pretty good. We purchased a Miele built in coffeemaker from Elite just a couple of weeks ago. First of all, the price was excellent, they beat all competitors both on line and in store. Now, there is a big concern when ordering such a big ticket item on line, questions like how good a company is and will they stand behind the product etc. they exceeded my expectations!  the communication regarding shipment and delivery was beyond "pretty good", it was EXCELLENT!  Every step of the process was emailed to me until it reached my front door. And then I got a follow up email to make sure I was satisfied. This was the best experience I've had buying anything on line. Thank you to Bethani for handling the last mile delivery!  You were the best! I

Yelp Icon susan r. 6/20/2022

Thank you for your trust, your business and your praise.
- Corey

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We live in AR and were a little nervous at first but price was excellent. No need to be, These folks were amazing to deal with. Communication was great throughout whole process, never once a digital recording, real people and competent. Delivery company was over the top first rate. Then after install the oven on range didnt have power. Called them and between Elite folks who quickly got Viking folks on board, it was fixed-turned out to be a 5 minute minor issue with a wire loosened during shipping. They checked in with me every 2-3 days until fixed. Can’t say enough good about both Elite and Viking!!!

Google Icon Robert McGehee 7/6/2022

Thanks for sharing your experience!
- Jeremy

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Stopped by to check on an item of interest and ended up adding to the list. Great service and awesome showroom. Jeremy was excellent, knows the products and worked with us to steer us in the right direction.When prices are fixed, it doesn't matter, buy local and when you do, shop Elite first.

Google Icon Daniel D3H 7/23/2022

You just made our day. Thank you for leaving such a wonderful review!
- Kyle

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I was looking for a built in coffee machine and located one at Elite. For the record, I will say I live in Nashville, TN. I spoke to Jeremy as I found a built in coffee machine for my home. I cannot tell you how absolutely wonderful he was. I have received prompt email responses and returned phone calls. I might want to add that while I had my eye on one particular machine, he suggested another which was more suited to my needs. He knew what I was looking for, because he took time to ask what I was looking for (specifically what coffee drink I prepared most), frequency of use, aesthetics and discussed plumbed vs non-plumbed machines. We landed on one that was less expensive than the one I initially called about. Sometimes you get a sales rep. that needs more stars than you are allowed to give, this is one of those cases. Would strongly recommend this company, and Jeremy as well. I want to add, his product knowledge is stellar. I did read a negative (1 star)  review and while I cannot dispel it, what I can say is when you have to involve a repair technician it get's tricky. I work in commercial development (currently building a $700M project) and the next right steps is not always what we want to take or works timely for our clients BUT I have come to understand that as much information as a sales rep may have on an appliance or any other product, they will never understand the mechanical aspect like a trained technician. Replacing a product works in some instances, but if there is an unknown recall then you've wasted more time by providing another non-working product.

Yelp Icon Lisa L. 5/8/2020

You just made our day. Thank you for leaving such a wonderful review!
- Jeremy

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From start to shipping, my order has been fantastically smooth and easy. I have already recommended Elite Appliances, now, to several people. Jeremy Cash, who handled my order and Helene Soria who has been following up with the order....amazing team! We have not yet received our order but I'm confident when it arrives we will love it. Will check back with another review after that but so far...the whole process has been amazing! Thank you!!

Google Icon Ciel Montgomery 6/17/2020

Look what Ciel Montgomery had to say about us!
- Kyle

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Jeremy was a pleasure to work with. Good and thorough followup and great prices. Can't ask for anything more.

Google Icon steve hitter 11/14/2019

Look what steve hitter had to say about us!
- Kyle

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I have used Elite for two purchases of multiple appliances, for which I had clear specifications. Eddy of Elite is a knowledgeable professional who listens well and does the required research to propose an excellent solution. Their price are very competitive. For those reasons, I would strongly recommend the company

Google Icon Elie Pallandre 12/2/2019

Thank you for your trust, your business and your praise.
- Kyle

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Always good its the 1st place I check when I am looking for something at my house

Google Icon Mike Grubisich 1/6/2020

Look what Mike Grubisich had to say about us!
- Kyle

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Eddy was amazing! Knew his products and found me a cheaper dishwasher that was on site vs on website!

Google Icon joanne mercaldi 10/3/2019

Thank you joanne mercaldi!

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Great experience dealing with Adam over the phone and by email. He was patient (I took a few weeks to decide), not pushy and got me what I needed for my outdoor kitchen. Will look to make future purchases.

Google Icon Christian Bice 5/30/2019

Another great review!

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Excellent Customer Service. Jeremy was very helpful and offered me a good price. Highly recommend this company.

Google Icon George Schmidt 5/30/2019

Thank you George Schmidt!

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Very knowledgeable helpful!!! Would definitely buy from again!! Jeremy rocks!

Google Icon Peggy Koenig 6/13/2019

Thanks for sharing your experience!

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Super friendly staff!! Helped us!! Did not rush us! Have so far bought outdoor kitchen grill/fridge, kegerator for our old house and when we built again we came to buy from them. Jinju

Google Icon Jinju Weiss 6/19/2019

Thanks for sharing your experience!

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Already a Elite Appliance customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Elite Appliance.

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