REQ365 Electric Grill
Sale Price
$2,219.00
Extended Service Contracts
We might not be able to fulfill your order for the quantity requested
Dimensions
Depth: 25
Height: 47.5
Width: 48
Features
- 2 Main Burners
- 365 in² Total Cooking Area
- 18 x 20 in Main Cooking Area
- Porcelainized Cast Iron Cooking Grids
- White Backlit Control Knobs
- Precise Heat Control
- Digital temperature Readout
- Sleek Lid
- Locking Caster Wheels
- Chrome-Plated Warming Rack
- Smoker Box and Temperature Probes
- 15 Year Limited Warranty
- 7-inch Display
- Wi-Fi and Bluetooth Connectivity, Smart Device Controls
- Simple Maintenance with Self Cleaning Mode and Easy Access Drip Pan
- Generous Storage Cabinet
- Folding Side Shelves
Product Description
Revolutionize your BBQ experience with the powerful and connected REQ365 Electric Grill. Rivaling the performance of traditional gas grills, the REQ365 offers unmatched versatility for BBQing, baking, roasting, and smoking. Two independently controlled heating elements offer precise temperature control at your fingertips via the 7-inch display, backlit control knobs, and smart devices with Wi-Fi and Bluetooth. Maintenance is simple with self-cleaning mode and accessible drip pan, while the integrated smoker box and temperature probes ensure perfect results. The durable black powder-coated body houses a spacious cabinet, and folding side shelves with integrated tool hooks keep everything within reach. Safety features like a high-temp warning system and locking caster wheels provide peace of mind. Know you are grilling with Napoleon with the iconic porcelainized cast iron WAVE™ cooking grids. Powered by a 220-240V plug with 5 kW output, this grill redefines outdoor cooking with style and innovation.
Specification
General | |
Product Net Weight Lbs | 130 |
From the Manufacturer
Warranty
Warranties
New Appliances – Manufacturer Warranty
All brand-new appliances purchased from EliteAppliance.com come with full manufacturer warranties as provided by the brand. These warranties vary by manufacturer but typically cover parts and labor for a specified period (usually one year or more).
If a new appliance develops a defect or issue during the warranty period, customers must contact the manufacturer directly to file a claim, schedule service, or obtain warranty support. Contact details and warranty terms are included in your appliance documentation and can also be found on the manufacturer’s website.
New Appliances – Extended Warranty Options
We also offer the ability to extend warranty coverage for most new appliances beyond the standard manufacturer terms. These extended warranties are available through reputable third-party providers and can be added at the time of purchase or shortly after.
B-Stock Appliances – Warranty Options
Our B-Stock inventory—including scratch and dent, open-box, and discontinued models—is offered at deeply discounted prices but does not typically include a manufacturer warranty. Because these products are sold as-is, any warranty coverage is limited or excluded.
However, to provide peace of mind, Elite Appliance offers third-party warranty options that may be purchased separately for all B-Stock items. These extended protection plans offer varying levels of coverage and service depending on the appliance and plan selected.
If you are interested in purchasing an extended or third-party warranty, our sales team will be happy to walk you through your options.
Return & Refund Policy
At Elite Appliance, we strive to provide a seamless shopping experience with top-tier customer support. Please review our return and warranty policies carefully before purchasing.
Damaged Shipments
Please inspect your appliance thoroughly upon delivery and before signing. Do not accept delivery if the item appears damaged.
If your item arrives visibly damaged, refuse the delivery and contact us immediately at (214) 306‑6900.
For UPS deliveries, report damage directly to UPS at 1-800-PICK-UPS using your tracking number.
Once a delivery is accepted, the customer is responsible for all damage claims.
Defective Merchandise
Most new appliances include a one-year or more manufacturer's warranty.
If the product is defective upon arrival, notify Elite Appliance within 24 hours.
After 24 hours, please contact the manufacturer directly for service or warranty claims.
Most manufacturers require one service call to diagnose the issue before issuing replacement parts or appliances.
*Installing a residential appliance in a commercial location or moving the product outside the continental U.S. will void the manufacturer's warranty.
Returns & Eligibility
Returns are accepted within 15 days of delivery for new, unopened items in original packaging only.
All returns require prior authorization and an RA (Return Authorization) number from our customer service team.
Returns without an RA will not be accepted.
Returns are subject to a 35% restocking fee.
Shipping charges (both ways) are non-refundable.
Items must be returned using the original shipping method.
Returned items must be in new, unused condition, with all original packaging, manuals, and warranty cards.
We do not accept returns on:
Special-order items
Commercial laundry equipment
Any item that has been installed, used, or plugged in
Items moved from their original delivery location
B-Stock & Scratch-and-Dent Items
B-Stock products, including open box, scratch-and-dent, and discontinued models, are sold as-is and do not include a manufacturer's warranty. However:
Third-party warranties are available for purchase at the time of sale.
Extended protection plans may also be available for new, warrantied appliances.
Refund Policy
Refunds within 90 days of purchase will be returned to the original form of payment.
After 90 days, a store credit will be issued.
Promotions (e.g., free shipping, rebates) are void if merchandise is returned or refused.
Elite Appliance reserves the right to refuse any return.
Disclosures

Features
- 2 Main Burners
- 365 in² Total Cooking Area
- 18 x 20 in Main Cooking Area
- Porcelainized Cast Iron Cooking Grids
- White Backlit Control Knobs
- Precise Heat Control
- Digital temperature Readout
- Sleek Lid
- Locking Caster Wheels
- Chrome-Plated Warming Rack
- Smoker Box and Temperature Probes
- 15 Year Limited Warranty
- 7-inch Display
- Wi-Fi and Bluetooth Connectivity, Smart Device Controls
- Simple Maintenance with Self Cleaning Mode and Easy Access Drip Pan
- Generous Storage Cabinet
- Folding Side Shelves