Design and Installation Features

• Stainless steel with black glass front offers a sleek, modern aesthetic to complement any kitchen style

• Capacitive touch control ensures intuitive operation with a smooth, easy-to-clean interface § Seamless integration with no bottom venting creates a high-end, built-in look without visible vents disrupting the design

• Minimal product reveals enhance the streamlined, modern aesthetic with reduced visible edges

• Handleless push-to-open drawer (Stainless Steel Model) opens smoothly with a gentle press, offering a clean and minimalistic look

• Smooth glass interior base allows for easy cleanup and prevents spills from being absorbed into the surface

• Full-extension slides provide effortless access to the drawer’s contents, ensuring convenience and ease of use

• Can be installed flush or integrated, allowing for flexible design options to match any kitchen layout

Cooking Features

• Heated glass base combined with a rear fan ensures even, variable heating modes for precise temperature control

• Cups Mode gently warms cups for up to 30 minutes, keeping beverages at the perfect temperature

• Plates Mode evenly heats plates for up to 45 minutes, ensuring meals stay warm when served

• Warm Mode maintains a constant low heat for up to 60 minutes, keeping food at an ideal serving temperature

• Rapid Proof Mode creates a warm, draft-free environment for up to 30 minutes, making it perfect for proofing dough

• Dehydrate Mode slowly dries meats, fruits, vegetables, and herbs for up to four hours, preserving their flavors and nutrients

• Slow Cook Mode allows meats like roasts to cook for up to six hours at a low, consistent temperature for tender, flavorful results

• Temperature settings ranging from 86°F to 212°F provide versatility for various warming and cooking needs

• Delay Start allows users to program the warming drawer to begin heating at a set time and turn off automatically at the end of the cycle

• Sabbath Mode keeps the drawer operating for up to 72 hours while deactivating automatic shutoff and lighting

• Standby Mode automatically activates after 12 hours of continuous use, improving energy efficiency and safety

• LED interior lighting illuminates the drawer’s contents, ensuring clear visibility for added convenience

• Spec Sheet

Warranties

New Appliances – Manufacturer Warranty

All brand-new appliances purchased from EliteAppliance.com come with full manufacturer warranties as provided by the brand. These warranties vary by manufacturer but typically cover parts and labor for a specified period (usually one year or more).

If a new appliance develops a defect or issue during the warranty period, customers must contact the manufacturer directly to file a claim, schedule service, or obtain warranty support. Contact details and warranty terms are included in your appliance documentation and can also be found on the manufacturer’s website.

New Appliances – Extended Warranty Options

We also offer the ability to extend warranty coverage for most new appliances beyond the standard manufacturer terms. These extended warranties are available through reputable third-party providers and can be added at the time of purchase or shortly after.

B-Stock Appliances – Warranty Options

Our B-Stock inventory—including scratch and dent, open-box, and discontinued models—is offered at deeply discounted prices but does not typically include a manufacturer warranty. Because these products are sold as-is, any warranty coverage is limited or excluded.

However, to provide peace of mind, Elite Appliance offers third-party warranty options that may be purchased separately for all B-Stock items. These extended protection plans offer varying levels of coverage and service depending on the appliance and plan selected.

If you are interested in purchasing an extended or third-party warranty, our sales team will be happy to walk you through your options.

Return & Refund Policy

At Elite Appliance, we strive to provide a seamless shopping experience with top-tier customer support. Please review our return and warranty policies carefully before purchasing.

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Damaged Shipments

Please inspect your appliance thoroughly upon delivery and before signing. Do not accept delivery if the item appears damaged.

• If your item arrives visibly damaged, refuse the delivery and contact us immediately at (214) 306‑6900.

• For UPS deliveries, report damage directly to UPS at 1-800-PICK-UPS using your tracking number.

• Once a delivery is accepted, the customer is responsible for all damage claims.

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Defective Merchandise

Most new appliances include a one-year or more manufacturer's warranty.

• If the product is defective upon arrival, notify Elite Appliance within 24 hours.

• After 24 hours, please contact the manufacturer directly for service or warranty claims.

• Most manufacturers require one service call to diagnose the issue before issuing replacement parts or appliances.

*Installing a residential appliance in a commercial location or moving the product outside the continental U.S. will void the manufacturer's warranty.

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Returns & Eligibility

• Returns are accepted within 15 days of delivery for new, unopened items in original packaging only.

• All returns require prior authorization and an RA (Return Authorization) number from our customer service team.

• Returns without an RA will not be accepted.

• Returns are subject to a 35% restocking fee.

• Shipping charges (both ways) are non-refundable.

• Items must be returned using the original shipping method.

• Returned items must be in new, unused condition, with all original packaging, manuals, and warranty cards.

We do not accept returns on:

• Special-order items

• Commercial laundry equipment

• Any item that has been installed, used, or plugged in

• Items moved from their original delivery location

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B-Stock & Scratch-and-Dent Items

B-Stock products, including open box, scratch-and-dent, and discontinued models, are sold as-is and do not include a manufacturer's warranty. However:

• Third-party warranties are available for purchase at the time of sale.

• Extended protection plans may also be available for new, warrantied appliances.

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Refund Policy

• Refunds within 90 days of purchase will be returned to the original form of payment.

• After 90 days, a store credit will be issued.

• Promotions (e.g., free shipping, rebates) are void if merchandise is returned or refused.

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Elite Appliance reserves the right to refuse any return.